Our refund policy lasts 7 days. If 7 days have gone by since you received the package, we will not be able to offer you a refund or exchange.
You are eligible for a return under under one of the following conditions:
– You received the wrong book
– You received damaged/defective book
Product must be in the same condition you received it
Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and the refund amount will be sent to you via bank account or EasyPaisa or JazzCash, within 15 days.
You reserve the right to claim a refund or a replacement for the purchased product. In case of the latter, we will deliver you the replacement product free of charge.
To return your product, you should mail the item to: 204 Lakhani Plaza, Karachi, Sindh, 75410, Pakistan in original packing.
You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over Rs. 5,000 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.